- When you see some extra bullets or asterisks added after having typed your password, know that this is a standard behaviour for security reasons. There are no real characters added. It is just a visual protection against identity theft. This has no bearing on any issues with signing in into your CR account.
2. If you have forgotten your password, you can reset it at the bottom of this page: https://www.capturingreality.com/My
3. You can, then, also try:
- refreshing your browser page
- clearing your cache
- a different web browser or more of them
If you continue having trouble, please write to our support team via our contact form (https://www.capturingreality.com/Contact) and we will help you get that sorted out.