Confirmation code for account migration not received

If you cannot find an email with confirmation code for the account migration to Epic Games account, please try to:

1. Check the account email address
   - confirmation code is sent to the email address assigned to your legacy account, not the Epic Games account. You can check which account you are actually migrating here.
   
   
2. Check the spam/junk/promotions/updates folder in your inbox
   - the confirmation code is sent automatically, therefore it might be, in some cases, treated as spam. Please try to check all your inboxes in your email client.
   
   
3. Use an option to Resend confirmation code
   
   
   
4. Contact our support team
   - if none of the tips above helped, please contact us at support@capturingreality.com and include the details about the account you are migrating (email, Steam ID).