How can I help you ?
FAQ
General
- OS and hardware requirements
- How to find answers
- Dataset samples
- Direct upload to Sketchfab
- Problems opening a PPI project on another computer
- Files stored by RealityCapture
Migration to Epic Games account
- Account migration and license transfer to Epic Games account
- Cannot activate my Enterprise license after migrating to Epic games account
- Cannot export my model in PPI mode after migrating to Epic games account
- Confirmation code for account migration not received
- How to use PPI with Epic Games account?
Licenses & Account
- License activation, PPI, switching/floating, transfer, and renewal
- I have several ENT licenses. How can I easily share them with my team for offline activation?
- How to create a Capturing Reality account
- Offline PPI activation
- How to find a 17 digit Steam ID
- How to calculate the amount of PPI credits needed for licensing the inputs
Educational licenses
Application
- How can I preserve PPI licenses?
- Video import and possible issues
- Unusual problems with RealityCapture
- Unable to import HEIF and HEVC files in RealityCapture
- Image and video codecs and import formats
- BLK3D Import format
Workflows
- Taking pictures for photogrammetry
- Add custom camera export information into calibration.xml file
- Why does my model look great in RealityCapture, but bad in my 3d program.
- How to import any scan data to RealityCapture using CloudCompare and Faro Scene (How to create ordered point-cloud from unordered)
- How to work with RealityCapture registration export
- Banana effect - what to do, if my model is bent
RealityCapture Tips and Tricks
- How to re-link your image paths in the rcproj file
- Set your own global or local coordinate system
- How to unzip b3dm files for use in Cesium JS
- How to use Wacom pen with RealityCapture
- Open Two Copies of The Same Project
- How to generate optimal normal maps in RealityCapture on simplified models.
Command-Line Interface (CLI)
- What is Command Line Interface (CLI)?
- CLI sample scripts
- List of event IDs used by the -writeProgress command
- List of CLI commands
- CLI Settings Keys and Values
- How to handle errors in CLI