FAQ

General

• OS and hardware requirements
• How to find answers
• I see an empty space in my texture, what is it and why is it there?
• Can I use ultra wide angle lens images for RealityCapture?
• RealityCapture on virtual machines
• Contact form issues

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Licenses & Account

• License activation, PPI, switching/floating, transfer, and renewal
• Activate the application in a PPI mode using command-line interface
• Activate the CLI license using command-line interface
• How to use PPI credits with my Facebook/Google/Steam account?
• PPI inputs licensing using CLI commands
• My login e-mail and password are not working

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Application

• The point cloud of my component is tilted and not centered on the grid
• Export Control points with XYZ coordinates
• How to change the FOV (Field of view) of the 3D viewport.
• RealityCapture settings
• Command Line Interface (CLI)
• RealityCapture Tips and Tricks

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Workflows

• Taking pictures for photogrammetry
• Importing a file back from 3rd party software - .rcInfo workflow.
• How do I preserve the absolute position of my non-georeferenced component when adding more photos?  
• Huge scene reconstruction
• What is the accuracy of the calculated 3D models?
• How to put together more components?

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