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13 comments

  • Avatar
    Wishgranter
    Hi Elias
    What sort of error msgs you get ??
    what W10 build you have
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  • Avatar
    elias fowler
    my computer gets stuck at the attached screen and wont do anything else.

    how do i tell what w10 build i have
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    Wishgranter
    Hi Elias

    sometimes the installation take bit longer ( max one minute as we have observed ) and then it finish.

    Have newest updates on the Windows 10 ?
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  • Avatar
    elias fowler
    I let it run all night and still nothing. I just updated to windows 10 last month.
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  • Avatar
    Wishgranter
    Hi Elias

    Cancel the installation :D
    restart PC wait 1-2 mins so the disk is free to spin for installation and run it again...
    It should work... If not look for Windows updates if its everything installed if now do the updates...
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  • Avatar
    elias fowler
    still did not work...
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  • Avatar
    Wishgranter
    So its same as before stopping on the same screen ? what antivirus sw are you using ?

    its first time that we see this sort of behavior.
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  • Avatar
    elias fowler
    Same issue as before stopping at that screen. I have AVG, but i disabled it for the install. Is it because its an MSI file? I also have windows 10 on my bootcamp macbook pro and it had no issues installing it...
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  • Avatar
    Wishgranter
    Elais have installed newest updates to the windows ?
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  • Avatar
    elias fowler
    yes i have, i have checked it again today and still nothing new
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  • Avatar
    Wishgranter
    hmmm ok we will investigate it and let you know in few days as im say we have not encountered issue like this before.
    Are you not trying to install to Virtual machine ?
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  • Avatar
    admin
    It looks like if it was waiting for elevating rights to admin dialog. Please try running msi installer in elevated/admin mode.
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  • Avatar
    Götz Echtenacher
    Did it help?
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