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8 comments

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    Lucia CR
    Thomas Glover wrote:
    I recently paid for the promo version of reality capture, but still can't export more than a mesh image or a video. Can you help?

    Please check if your license has been switched from Demo to Promo: https://www.capturingreality.com/my.licenses
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    Thomas Glover
    Yes it has
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    Wishgranter
    Hi Thomas Glover

    can you now export models or not ?
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    Lucia CR
    Are you online during export?
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    Thomas Glover
    Sorry for the delay,

    I am online and still don't have the option to export.
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    Wishgranter
    Hi Thomas Glover

    you have bought a PROMO version but have you INSTALLED the PROMO version? Because, according to what you say, it looks like you still have the DEMO version installed.

    Get the PROMO version from here: https://www.capturingreality.com/My
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    Thomas Glover
    I will try to install the software again and get back to you. :-)
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    Thomas Glover
    Alright!! I am up and running.

    Thanks for your help

    Thomas
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