Why cant I export?

Answered

Follow

Thomas Glover

• April 08, 2016 02:01

I recently paid for the promo version of reality capture, but still can't export more than a mesh image or a video. Can you help?

0

• 

  Lucia CR

  • April 08, 2016 06:15

  Thomas Glover wrote:

  I recently paid for the promo version of reality capture, but still can't export more than a mesh image or a video. Can you help?

  
  Please check if your license has been switched from Demo to Promo: https://www.capturingreality.com/my.licenses

  0

  Comment actions Permalink
• 

  Thomas Glover

  • April 08, 2016 23:56

  Yes it has

  0

  Comment actions Permalink
• 

  Wishgranter

  • April 09, 2016 09:03

  Hi Thomas Glover
  
  can you now export models or not ?

  0

  Comment actions Permalink
• 

  Lucia CR

  • April 11, 2016 06:20

  Are you online during export?

  0

  Comment actions Permalink
• 

  Thomas Glover

  • April 11, 2016 20:44

  Sorry for the delay,
  
  I am online and still don't have the option to export.

  0

  Comment actions Permalink
• 

  Wishgranter

  • April 12, 2016 00:04

  Hi Thomas Glover
  
  you have bought a PROMO version but have you INSTALLED the PROMO version? Because, according to what you say, it looks like you still have the DEMO version installed.
  
  Get the PROMO version from here: https://www.capturingreality.com/My

  0

  Comment actions Permalink
• 

  Thomas Glover

  • April 12, 2016 01:56

  I will try to install the software again and get back to you. :-)

  0

  Comment actions Permalink
• 

  Thomas Glover

  • April 13, 2016 03:04

  Alright!! I am up and running.
  
  Thanks for your help
  
  Thomas

  0

  Comment actions Permalink

Please sign in to leave a comment.