Sketchfab upload limit

Answered

Follow

Daniele Mion

• December 20, 2017 20:45

Hello,

someone can help me with Sketchfab upload limit? I have a business account and so my limit should be 500Mb, but RC tell me I have to simplify because the limit is 50Mb...

How to solve this?

Thanks in advance,

Daniele

0

• 

  ivan

  • December 20, 2017 22:13

  A fix for that appears to be in this post

  https://support.capturingreality.com/hc/en-us/community/posts/115000790291--SOLVED-Sketchfab-account-upload-limit-login-issue 

   

  0

  Comment actions Permalink
• 

  Sabry2021

  • January 16, 2018 08:26

  Hi everyone,

  I encountered the same problem as Daniele..I applied the above fix  

  https://support.capturingreality.com/hc/en-us/community/posts/115000790291--SOLVED-Sketchfab-account-upload-limit-login-issue 

  ..but tough luck the issue persists ...did a restart too after applying the registry change.

  I have a sketchfab premium account allowing for up to 500MB uploads.

  Anyone clue at all,?

  Regards, Sabry

  -1

  Comment actions Permalink
• 

  Daniele Mion

  • January 20, 2018 09:10

  Hi to everyone, I tryied using suggest fix but the problem remains: we have a PRO Sketchfab account with 500Mb limit per model but RC still report my limit is 50Mb... Any suggestion?

   

  Thanks in advance,

  Daniele

   

  -1

  Comment actions Permalink
• 

  Jasper Mink

  • January 21, 2018 18:43

  Same issue here as Daniele Mion. Premium account but it says it's limited to 50mb.

  0

  Comment actions Permalink
• 

  tmetcalf

  • January 24, 2018 11:49

  Hey there,

  I'm the original user from the post linked in this thread. This problem has resurfaced and the suggested fix no longer works! Can anyone suggest a solution?

  0

  Comment actions Permalink
• 

  Jasper Mink

  • February 05, 2018 11:49

  Any update?

  0

  Comment actions Permalink
• 

  Kruzma

  • February 06, 2018 08:07

  Hello there,

  we are sorry for the inconveniences. 

  Sketchfab has recently released new account plans and we haven't implemented them yet to our application. When the app receives unknown account type, it considers it as 'free' account and that is what happens in this case.

  We have discussed this with Sketchfab and we are preparing fix for the next release. 

  Thanks for understanding.

   

  0

  Comment actions Permalink
• 

  Peter from TerrainPoint

  • July 19, 2018 18:54

  I'm currently having this exact issue. I've reset the program settings with no success. Is there a fix or solution to reset the limitation cap? 

  0

  Comment actions Permalink

Please sign in to leave a comment.