IPP Cannot load the project that was locked

Answered

Follow

TheGJ

• September 12, 2019 18:18

Hello,

First, the new IPP system is great!

But I have the " Cannot load the project that was locked to another machine ". As I understand, it's because the computer thinks this is a demo or something like that. With the new licensing system, why lock the file?

I have 2 computers, 1 at home and 1 at work, it seems really frustrating to exchange files between devices?

Thanks!

0

• 

  Erik Kubiňan CR

  • November 11, 2019 13:37

  Hello Sir 

  At this moment it is not possible to open a PPI licensed project on another machine, it stays locked to the one where the project was created. We are planning to make this possible in the future but for now it’s unavailable. 

  0

  Comment actions Permalink
• 

  HappyEngine

  • December 18, 2019 22:31

  Erik, just wanted to follow up. Is this still something we cant do on version 1.0.3.9696. The PPI license you guys allow floating. But, if we cant open the project on another machine... it really hurts our workflow. We are a studio where someone else needs access to the RC project.

  0

  Comment actions Permalink
• 

  Erik Kubiňan CR

  • December 19, 2019 17:25

  Yes Felix it still is present right now. We are sorry to hear that but that's how it works. You could upgrade your license to PGM to be able to float it freely.

  0

  Comment actions Permalink
• 

  vasaroph

  • February 18, 2020 16:19

  Dear CR,

  I have the same problem, cannot open a project on another computer and finish processing it.

  What is the solution? Start over again in the second computer?

  I think it is not described at the license description and it is an important issue.

  Please, could you give us information about how to solve this problem?

  thanks

  0

  Comment actions Permalink
• 

  Erik Kubiňan CR

  • February 19, 2020 06:20

  Hello dear vasaroph,
  a PPI project created and saved on one machine is locked to it and cannot be opened on another machine currently. If you want to switch to another computer or don't have access to the one before, your only option is to use the images again to create a new project, these images will already be licensed if you have paid for them once. As mentioned, it is planned to removed the lock in the future, but when exactly is not even in my knowledge. It is there due to various reasons.

  0

  Comment actions Permalink
• 

  PepVidal

  • March 24, 2020 20:50

  Hello dear Erik,

   

  Ok I understand. My question is: imagine this situation. I have a PPI license and I have a project that only can be run in one computer. Then, later I update my suscription to a PGM mode.

  First of all, can I continue working in the previous project as with the PPI license?

  An the second question is: from this PGM license, can I save the project again or with another name and then, using it in another computer?

  Thank you so much,

   

  Pep

  0

  Comment actions Permalink
• 

  Erik Kubiňan CR

  • March 25, 2020 16:09

  PepVidal 
  It will not be possible to open the PPI project in other licenses. 
  Yes it is possible to open a pgm licensed project anywhere else.

  0

  Comment actions Permalink

Please sign in to leave a comment.