Unable to Switch from PPI License to 1-Month CLI License

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3 comments

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    Zuzana Ďuríčková CR

    Hi,

    please navigate to WORKFLOW tab - Application - Settings - Licenses and choose "Change application owner". Then you need to sign in and choose the CLI license.

    You will be asked to restart the application afterward.

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    Ahmanson Lab

    Hi Zuzana,

     
    Thank you for the prompt reply. I was able to successfullyactivate the one-month CLI license.
     
    However, I'm now unable to open up previous projects that I've already created models for. When I try to open up a previous project, I get the error message, "Cannot load the project that was locked to another machine" (Attached is an image of the error message). I have over 10 projects that took many hours for alignment and reconstruction. How can I open up previous projects using my new CLI license?
     
    Thanks for your help!
     
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    Erik Kubiňan CR

    Hello,
    PPI projects cannot be open in other license types, so in order to continue in them you would have to use the PPI or recreate them in your CLI license.

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