Reinstall after "soft" Windows reset

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OzBigBen

• May 21, 2018 00:47
• Edited

Hi All

I suspect from other posts on the topic I know what the answer is going to be but I figured it can't hurt to ask.  I had to reset my Win10 installation (Reinstall OS, leaving files and documents... exactly the same hardware, not a complete reformat) and was wondering if there's any way to reactivate RC. I got a bit hopeful when I saw this post: https://support.capturingreality.com/hc/en-us/community/posts/115000780871/comments/115000609312 but sadly that was not my experience.

I have a big shoot on tomorrow and while I can run the demo version to at least check that my images are OK it would be nice if I can output something.

Ben

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  Michal Rus

  • May 21, 2018 07:40

  Dear Ben,

  please send us a request using our contact form https://www.capturingreality.com/Contact

  Please include your email address that was used during license activation. 

  Thank you

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  OzBigBen

  • May 21, 2018 21:30

  Done, thanks. :-)

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