Images lose connection to project

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admtblair

• October 28, 2020 18:26
• Edited

As I'm adding control points to the scan, the images connected to the project either lose connection or are dropped from the project. I'm seeing "???" where the image was and can't reconnect them without restarting the program. Any idea why that would happen? 

I'm running a RTX 2070 Intel i7 and 16GB in RAM. I'm running the project off a SSD with plenty of space and tried changing the cache location thinking that might help. 

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  rtfraser86

  • October 29, 2020 04:36

  I am also having this problem

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  admtblair

  • October 29, 2020 05:44
  • Edited

  After doing more tests, it's like a race of time. It doesn't matter what I'm doing in RC. After around 5 minutes the images lose connection and I can't do anything until I restart RC.

  I changed the project location to a different drive. Same results. I've also had this error while generating a mesh in normal detail, which seems connected.

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  Erik Kubiňan CR

  • October 29, 2020 12:29

  Which license are you using? 
  If you want to change the project location, you have to move both project files and images and MOVE them not copy as if you would only copy them to a new location, the link will stay to the former path defined. You know you have done this correctly, if the project asks you to relink the pictures. Are there any steps directly leading to the issue or does it happen randomly across the workflow?

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  admtblair

  • October 29, 2020 16:07

  I'm using RC PPI version 1.1.0.12901. I was able to transfer the project and images to a new drive with the correct path for the images. It seems to happen randomly across the workflow. 

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  suissa.nicolas

  • October 31, 2020 14:22

  Hello

   

  Have you solved your problem because I have the same error after 5 minutes?

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  admtblair

  • October 31, 2020 15:08

  No I haven't. A colleague told me to check the white balance which I'm doing now. Not sure how that would effect the images dropping from the project but it's worth a try.

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  admtblair

  • December 01, 2020 21:02

  I never found a solution to this so I had to use a different program.

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