"Error Parsing or Executing Command Line Batch" message - solution?

Follow
Avatar
hodgkins.webb.pr

Whilst doing a model using the Start button (set to high parameters) the workflow crashed with this message: "Error Parsing or Executing Command Line Batch", then underneath "unknown command 'RestartByRestartManager: (a long line of code) in the application command line. Is it a feature request or a typo? [err:7180]."

I have also done individual work stages and it seems to occur at the reconstruction at high quality stage.

This has happened twice now on a model needing several hours of processing, which is very depressing. I cannot get past this issue. I have searched through posts and help section without a solution found.

Does anyone any insight or a solution?

0

Comments

29 comments

Sort by Date Votes
  • Avatar
    Wallace Wainhouse CR

    Hi,

      What kind of dataset are you processing? What are the specs of your PC? Which version of RealityCapture are you running? please can you check if you can run all of your processes on this small dataset.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    Hi Wallace, it is a 1500 image digital photograph dataset from a macro enabled not very new (6mega pixel?) DSLR. I will get the specs of the PC and advise. I will also try the dataset provided. It is a RC version very recently downloaded - last week some time.

     

    Regards

     

    Robert

    0
    Comment actions Permalink
  • Avatar
    Wallace Wainhouse CR

    Hi Robert,

                  Please check if you are using 14258 or 15012. If it's the former please update (via incognito in case it's still cached) and try again. We released a new patch last week.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.20 GHz

    16.0 GB RAM

    64-bit operating system, x64-based processor

    I'm not sure how to do update, I'm looking to do it now.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    I've gone to Application, Settings, Check for updates and it says I have the latest update.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    I did have an earlier issue where I was typically running out of memory. I changed where the cache is held onto a 2TB HD and changed the Windows pagefile limit. that seems to have addressed that issue. but i now have the new issue.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    just run the test data set and it worked fine and quickly.

     

    What does that tell me - there is something wrong in the dataset I am trying to use?

    0
    Comment actions Permalink
  • Avatar
    Wallace Wainhouse CR

    Hi,

    This error normally means that for some reason your computer has restarted whilst RealityCapture was running, and you would normally get this message when RealityCapture starts up again. Have you witnessed the restart happening? Please can you check to see if your computer has restarted without you choosing to do so? 

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    Ahh. Ok. It was left running over the weekend, not observed. I will go and have a look. MS does what it likes with updates to windows etc....

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    I've run it again overnight. i will see what happens this time.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    21 hours and counting. Progress bar only half way across, but hasn't crashed. Is this a typical length of time to model something of this size at high quality?

    0
    Comment actions Permalink
  • Avatar
    Wallace Wainhouse CR

    Hi,

      It can be, there was a freezing issue in 14258, but that should be fixed now in the latest version. Check that your ETA is not before the actual time, that can be a sign that it has frozen. Also you can make one of your views a console view and you should be able to see the current process, but this needs doing before you set off the calculation. You can see which version you are using by clicking on the question mark at the top right of the screen

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    Ahh. it should have stopped at 6.28 Am (ETA?), its now 15.34...

    I'll go check the version, didn't know about the question mark link.

    Could you expand on 'console view' please I don't understand how to do that.

    0
    Comment actions Permalink
  • Avatar
    hodgkins.webb.pr

    I have run the model again in high quality with to have it fail as before.

    i have then run it at normal and it failed due to lack of memory.

    i purged the cache and tried again and it froze.

    i will try at normal and see what happens.

    it is definitely at the 15012 version

    0
    Comment actions Permalink
  • Avatar
    Wallace Wainhouse CR

    Hi,

    Would you like me to take a look at your project? This is where you can get a console view.

    0
    Comment actions Permalink
  • Avatar
    Wallace Wainhouse CR

    Hi,

    Also if windows has been restarting halfway through a calculation, it may be worth clearing the cache as described here, and also hold down shift whilst launching RC and select "make like a clean install"

    0
    Comment actions Permalink
  • Avatar
    Casse-Groin

    Did you found any solution finally? I have the same problem, RC stop running every 10 min with the same message even with the version 15122.
    i use Seven 64bit
    soft installed on my C: HDD and use a 256Gb SSD for cache memory.
    GTX 1070 graphic card
    24Gb ram

    0
    Comment actions Permalink
  • Avatar
    Ondrej Trhan CR

    The error 'RestartByRestartManager: is mostly displayed when during processing your windows will restart due to running the update. Did you have windows update during this computation? When this happens it's best to clear the cache and start the calculation again, and make sure all windows updates are done, and that no other processes on your PC are likely to kill RC. Also make sure that your system clock is set correctly.

    0
    Comment actions Permalink
  • Avatar
    Casse-Groin
    • Edited

    Hello thx for your fast answer ! I have selected Quick start 3D with guide ( 1st time on this software) but it stop running very often. Not only when i try to calculate... Every several minutes whatever the step.I think in 10minutes the chance to have an update are thin, i stayed on my computer since i'm learning the help tutorial and no updates. And the clock system i set to my time zone thanks to time.windows.com.
    I'll open it and note the time when the soft crash, maybe it could be helpful ?

    0
    Comment actions Permalink
  • Avatar
    Ondrej Trhan CR

    Did you try clean your cache and make it like a clean install?

    0
    Comment actions Permalink
  • Avatar
    Casse-Groin

    Cache cleaned. i open it 2 times. I start at 14h36 and it stop at 14h56. I restart immediatly at 14h56 and it recrash at 15h16. Every 20 minutes exactly. I've done nothing just watching my screen.What do you mean by make it like a clean install please?

    0
    Comment actions Permalink
  • Avatar
    Ondrej Trhan CR

    Clean install like in last Wallace's comment. Start RC with pushed SHIFT and choose Make it like a clean install.

    Are you getting exact error, as is in the title of this discussion ( "Error Parsing or Executing Command Line Batch", then underneath "unknown command 'RestartByRestartManager: (a long line of code) in the application command line. Is it a feature request or a typo? [err:7180].")

    0
    Comment actions Permalink
  • Avatar
    Casse-Groin
    • Edited

    Cache cleared, Clean install done but an other crash after 20min

    0
    Comment actions Permalink
  • Avatar
    Casse-Groin

    I uninstall and install one more time but on the same hard drive SSD allocated for cache memory and still running. I dont say it's the solution but it works for me for the moment.

    0
    Comment actions Permalink
  • Avatar
    CMDRJackLyttle

    I'm getting the same issue. It appears to be the app that restarts rather than windows. It reaches a point where the progress time counter stops, then the app appears to restart with an empty project, and the error message appears. I think it has something to do with the size of the dataset. I've halved the number of images I'm using and it seems to be handling the task now, but obviously this isn't ideal.

     

    0
    Comment actions Permalink
  • Avatar
    Ondrej Trhan CR

    Hi CMDRJackLyttle, did you try some of the previous advices?

    0
    Comment actions Permalink
  • Avatar
    luotinen 1

    I have this same issue. I have tried uninstall+reinstall, clearing cache, and clean install. I observed the same that only small datasets can be processed without hitting this error. The computer clock is up to date and I have all the latest updates.

    0
    Comment actions Permalink
  • Avatar
    luotinen 1

    Here is the error message: https://www.dropbox.com/s/2al37465mwmww0h/parsing_error.PNG?dl=0

    Error Parsing or Executing Commandline Batch

    Please check RealityCapture Help (press F1 to open) for a list of all commands and some examples of use.
    An unknown command 'RestartByRestartManager:751AC241-871D-493f-B097-CB0D1CF07272B' in the application command line. Is it a feature request or a typo? [err:7180]

    0
    Comment actions Permalink
  • Avatar
    Ondrej Trhan CR

    Hi luotinen 1, can you contact our support with this problem?

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post