Can't Login PPI

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    Wallace Wainhouse CR

    Hi Metori,

    this looks like perhaps you have 2 epic accounts, and a different one is cached in your default browser, so RC is trying to activate using the wrong Epic account. Please try and remove the cache and cookies in your default browser.

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    Metori

    Ok, I normally use Chrome as my default browser, I cleared the cache on all the instances I use personal and work accounts and it still wouldn't log me in.

    I changed my default browser to Edge and signed in with that and it worked. So something is funny with my Chrome browser.

    I had tried clearing my cache and cookies before but because that didn't work I thought it was a problem with Reality Capture. Not sure what Chrome is holding on to. I have a work and personal epic account but i was signed out of both accounts and cached cleared on both.

    Any way its working now. Thanks for the pointer.

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