hello, you can use our contact form: https://www.capturingreality.com/Contact
Strange, my entire post didn't show up.
What I tried to say was, I have already contacted support via the contact form. After the initial reply I got no other replies or updates whatsoever.
Even filling up the form again I got no further replies.
I don't understand why this is so.
If it helps, my ticket number was
I have submitted what must be my third or fourth enquiry via the contact form to ask for an official price quote.
Unfortunately time is of the essence and although I find RC to be one of the best packages out there, if I still don't get any response I will have to look for alternative solutions.
we do our best to respond to all messages as fast as we can - within our business hours,
I have found only 1 ticket no. 325 395 005 from 2017-08-18 in which you were asking for a reseller, based on your name, and it was sent a reply; I would need your e-mail address(es) provided in our contact form to check it fully,
however, if you cannot get any message from us after trying several times, then your e-mail service provider may be blocked in ours because somebody has misused your provider to send spam; you could easily overcome this by providing us with/writing us from an e-mail from a different e-mail provider when using our contact form;
you can also use our direct e-mail email@example.com
Thanks! That is exactly what I wanted.
I have sent an e-mail to firstname.lastname@example.org.
This is to confirm that we have received the e-mail. Our business/sales manager will deal with it as soon as possible.
Thank you, much appreciated!
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