Problem with allignment

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    Ondrej Trhan CR

    Hi geoanture86,

    are those double surfaces also on attached image?

    Did you use some control points in the project? What were your alignment settings? Do have those nadir images geoinformation? Can you try to set No to Use camera priors for georeferencing for those cameras?

    It seems, that you will need to use the control points also for nadir dataset.

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    geoanture86

    ok.. i have to test, but now i delete the image..

    and now why i have this problem?

    i have pc georeferencend in wgs84/utm33n

    my dorone imahe is wgs 84 geographical

    why i have this? check in the map

    is very difficult to know the software..

     

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    geoanture86

    this is the parameters of pc ..

    but in relative coordinate, i can't define the system

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    geoanture86

    Problem solved.. i wrong the camera orientation of photo..

     

    but now i have a problem with texture..

    can i ask you?

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    Ondrej Trhan CR

    Sure, what is your texture issue?

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    geoanture86

    there is a  problem with a texture, with a coordinate export, with a format of level of detail esport.. disappointed..

    1- problem with a mesh resolution, is not so god

    2 - problem with a recostruction---the software crash 

    3- exporting leveol of detail ply format failed

    4- export mesh in the same project coordinate (utm 33N), the software export a bad mesh..

    i don't understand how work this software.. 

     

     

     

     

     

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    Ondrej Trhan CR

    Hi,

    regarding to mesh resolution, why is it not good? What were your settings?

    Also, regarding to reconstruction, what are your settings and PC parameters? How many inputs do you have ? Do you have enough space on your discs?

    Regarding to PLY, do you have there some error message?

    What were your export settings? Did you have set right coordinate system under Export Model/Export transformation settings as Project Output?

    As you are using drone images in this project, did you see this tutorial series: https://www.youtube.com/watch?v=jxOCAr_33zA&t=21s  

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    geoanture86

    and this is the last problem

    when run a texture...fantastic

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    geoanture86

    yes

    the coordinate project is wgs84 utm 33n 

    the export parameters is same to the project..

     

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    Ondrej Trhan CR

    Regarding to activation, are you logged under your account in RealityCapture? What will happen when you click on Activate online? Is it possible to activate RealityCapture using Unlock?

     

    Regarding to coordinate system, what is wrong here? Is it on a wrong position? Do you have this coordinate system set also in the application settings? Can you show me the print screen of those settings?

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    geoanture86

    the offline activation doesn't work! 

    why?

     

    the coordinate system? i delete all the project..

     

    fantastic software friend

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    geoanture86

    why?

    i work with this software, i don't play...

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  • Avatar
    Ondrej Trhan CR

    Did you follow this workflow:

    Save the unlock.bin

    Go to the https://www.capturingreality.com/my.licenses

    Select your license

    Choose unlock.bin here:

    and activate it.

    Download the license file:

    Import license file here:

    This activation issue, is it there when you start the program? Are you online on your computer? Is it possible, that there are some internet connection issues?

    Can you try clean install? Open RealityCapture with pushed SHIFT and then choose option Make it like a clean install?

    Are you trying to open RealityCapture on some Virtual Machine?

    Also please navigate to your Internet Explorer settings (regardless of which browser you actually use). Under its SECURITY tab you can find the TRUSTED SITES menu. Add https://www.capturingreality.com and https://capturingreality.com, and hit OK to apply. 

     

    Also make sure that the communication with capturingreality.com and www.capturingreality.com is enabled on ports 80 (HTTP) and 443 (HTTPS) in your firewall.

     

    Please make sure that you have the latest version of Internet Explorer (IE) installed.

    When you open the page www.capturingreality.com in IE, is it displayed correctly? Does any script error appear?

     

    Also, please, reset all zones zones to default level as it is on this image (there you can see the option for adding trusted sites):

    and also please follow these instructions to make sure you can communicate with Epic's servers.

     

     

     

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    geoanture86

    sorry, but im a geologist and not informatic.. 

    i pay for use a software...

    many time the software doesn't work well

     

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    geoanture86

    and also please follow these instructions to make sure you can communicate with Epic's servers.

    you are crazy friend?

    i have to study for this? 

    no.. i don't belive it!!

    i paied more mony for this software.. you know how?

    i don't belive it..

     

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    geoanture86

    why the offline activation doesn't work..

    can you explain how i do a clean installation if the software doesn't run

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    Ondrej Trhan CR

    I just try to solve your issues. As it is not clear what issue you have I gave you more possible solutions for it. It is not necessary follow the Epic's servers solution, as it worked before for you. Did you change something from our last conversation? I don't remember, that you have these kind of issues.

    Can we try to solve them one by one?

    So, what you can see if you open the application? Is it possible to log in? Did you try the mentioned workflow for offline activation?

     

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    Ondrej Trhan CR

    Make it like a clean install. 
    1. reinstalling and updating Nvidia drivers, 
    2. removing cache (navigate to you cache location and remove the cache folder)
    3. Please try to "make it like a clean install" (this will reset your settings to default in the process):
    In order to do that:
    - Shift + Double LeftMouseClick on RealityCapture icon
    - From drop-down select make it like a clean install and press ok
    - Then try again

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    geoanture86

    now i don't have any time for do this.. i have to do a model via other software and elaborate it.

     

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    geoanture86

    Did you change something from our last conversation? I don't remember, that you have these kind of issues.

    No... tomorrow while he was processing the data he collapsed, due to license problems

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    geoanture86

    can you explain why in my notebook the software doesn't work, appare this?

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    Ondrej Trhan CR

    The ENT license can be activated on just one machine and for you it is activated until 4th September. So on second computer you can use just PPI license. If you need I can cancel the activation and it will be possible to use on another computer.

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    geoanture86

    no no.. i solved the problem.. sorry for the not good conversation, but im a very nervous with this software..

    the date or my pc was wrong..

     

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    Ondrej Trhan CR

    Good to hear that. I understand that it could be sometimes stressful, so don't worry about that.

    If there will be any other issues, feel free to ask.

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    geoanture86

    hi, im testing to export my pointcloud and mesh in the same coordinate system of my laser point cloud, in the past i do this workflow, but now doesn't work..

    1- why when i export in projected coordinate the software export a bad product?

    2- i have alligned the simple RC point cloud of the same scene in Cloud compare, i exported the matrix of rototraslation, but when i insert this parameters in the window of export model, and i upload in the cc, there is an position error...why?

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    geoanture86

    and you in old post, write me this

    Or you can try to export some point from your original model, use them as GCPs in RealityCapture and update the model to this points. Then the models should be in the same coordinate system

    how i export the coordinate of control point?

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    Ondrej Trhan CR

    Hi,

    if you have georeferenced inputs and you have set project and output coordinate system in the application settings, you will export the results in output coordinate system, when you will have set it in export settings. I can see that you have set it as Grid now, you need to change it to Project output. Then you don't need to apply those rotations.

    Regarding to control points, you can follow this article: https://support.capturingreality.com/hc/en-us/articles/360012872579-Export-Control-points-with-XYZ-coordinates

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    geoanture86

    this is the errore when i export in wgs84/33N the mesh in ply format

    but the point cloud export work

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    Ondrej Trhan CR

    Is it the same when you use for example OBJ format? How does look mesh in RealityCapture?

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    geoanture86

    But if i export a lod, the mesh is good.. in rc the look is good.

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