Can not open a PPI licensed project on another computer

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    Ondrej Trhan CR

    Hi Sven,

    yes, this should work for you.

    Is you first computer online? Are you trying to log in as anonymous? Are you using just PPI license? Were there some changes on first computer (like name change or Windows reinstallation)?

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    gisnet

    Hi,

    thanks, yes I use PPI license and yes the first Comuter is online and no the first comuter had noch changes (Windows 10, always same name). The new Computer is Windows 11.

    What do you mean "trying to log in as anonymous" ?

     

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    Ondrej Trhan CR

    There is an option to log in as Anonymous in the application:

    Are you able to open the mentioned project on the first computer without issues?

    Can you try open RealityCapture on the first computer with pushed SHIFT and then choose option Make it like a clean install. After that you will need to log in again with your Epic Games account.

    After that you can try open the project on the new computer?

    If this won't work for you can you send me the project file and folder? 

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    gisnet

    ok, thank you very much, I will check this in the evening, because the old Computer is not in the office.

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    gisnet

    after starting RealityCapture with "clean install" option and resaving the project I was able to start the project on the new computer.

    Thanks a lot Ondrej!

    Greetings Sven

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