Zuzana Ďuríčková CR
Head of Technical & Customer Support Team
- Total activity 354
- Last activity
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Activity overview
Latest activity by Zuzana Ďuríčková CR-
Zuzana Ďuríčková CR commented,
Hi, moving the object will confuse the Capture (AR view) so the point cloud and mesh won't be displayed properly there. But feel free to try to capture images when using the solid background and do...
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Zuzana Ďuríčková CR commented,
Thanks a lot for sharing, it came out very nicely!
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Zuzana Ďuríčková CR commented,
Hello,We are sorry but the limit for the first 10 000 testing slots has been reached. Unfortunately, you will need to wait for an official app store release later this year. Thank you for your unde...
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Zuzana Ďuríčková CR commented,
Hi everyone, the problem with licensing should be fixed now. Please contact us at support@capturingreality.com if you still experience any issues. We are sorry for any trouble caused.
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Zuzana Ďuríčková CR commented,
Hi everyone, yes, the problem with licensing should be fixed now. Please contact us at support@capturingreality.com if you still experience any issues. We are sorry for any trouble caused.
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Zuzana Ďuríčková CR commented,
Hello, you can add or edit the local coordinate system by editing local.xml file located in the installation folder. Simply add a new system (or edit the existing one) and include +units=ft into t...
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Zuzana Ďuríčková CR commented,
Hello Wayne, those cameras are incorrectly aligned. Please try to group images w.r.t to exif by clicking on the Images sign in 1Ds and selecting Group:Then in the alignment settings please change t...
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Zuzana Ďuríčková CR commented,
Hello Steffen, please contact our Sales dept at sales@capturingreality.com and add an invoice number. They will be able to check what is wrong with your payment. I believe since you have already c...
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Zuzana Ďuríčková CR commented,
Dear Marco, please excuse our late response. 1. Once your inputs are licensed, you can use them move them anywhere, or even send them to another person along with the generated license file and tha...
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Zuzana Ďuríčková CR commented,
Hello Darren, please excuse our late response. Can you please give us more details about your project, such as number of inputs, if georeferenced, size of the model. Also can you please post some ...